Terms & Conditions – Catalina Film Festival Merchandise Store
 
1. General
By purchasing from our online store, you agree to these Terms & Conditions.
2. Products & Availability
  • We offer both festival-stocked merchandise and print-on-demand merchandise produced through Printify.
  • Product images are for reference; colors and sizes may vary slightly.
  • Availability is not guaranteed; we reserve the right to discontinue products.
3. Orders & Payment
  • Orders are confirmed once payment is processed.
  • All prices are listed in U.S. Dollars and may change without notice.
4. Shipping & Delivery
  • Orders may arrive in multiple shipments if combining Printify and in-house products.
  • Print-on-demand items typically require 2–7 business days for production before shipping.
  • Delivery times are estimates; delays by carriers or third-party fulfillment are beyond our control.
  • Customers are responsible for accurate shipping addresses.
5. Returns & Refunds
  • Print-on-Demand (Printify) Products: Non-returnable unless damaged, defective, or misprinted. Size exchanges and buyer’s remorse are not eligible.
  • Festival-Stocked Products: May be returned within 30 days if unused, in original condition. Customer pays return shipping unless the item is defective or incorrect.
  • Refunds are processed to the original payment method; shipping fees are non-refundable.
6. Intellectual Property
  • All designs, logos, and branding are the property of the Catalina Film Festival. Unauthorized reproduction is prohibited.
7. Limitation of Liability
  • Catalina Film Festival is not responsible for delays, printing errors, or product quality issues caused by third-party fulfillment providers.
  • To the maximum extent allowed by law, our liability is limited to the purchase price of the merchandise.
8. Governing Law
  • These Terms are governed by the laws of the State of California.
  • Any disputes will be resolved in courts located in Los Angeles County, CA.