Terms and Conditions
Last Updated: June 1, 2023
The Catalina Film Institute (CFI) believes in IMAGINATION – EDUCATION – DESTINATION with the filmmaker’s unique power to share original stories, diverse perspectives, and rich emotional journeys. Beginning in 2011 with the annual Catalina Film Festival, we have provided experiences that bring people together to discover extraordinary films from around the world. We currently:
- Operate the CFI website (available at https://CatalinaFilm.org),
- Operate the annual Catalina Film Festival in either an in-person or virtual format (“Catalina Film Festival” (CFF));
- Offer CFI Cinema year-round programming and educational events in both in-person and virtual formats (“CFI Year-Round Program”);
- Offer CFI memberships (“Memberships”);
- Offer CFI gift cards (“Gift Cards”);
- Offer tickets for the CFI Year-Round Program and the Catalina Film Festival (“Tickets”), vouchers for the CFI Year-Round Program and the Catalina Film Festival (“Vouchers”) and passes for the CFI Year-Round Program (“Year-Round Passes”) and the Catalina Film Festival (“Festival Passes”).
These Terms of Service (“Terms”) apply to your access to and use of the CFI Web Services, CFI Cinema Venues, Catalina Film Festival, CFI Year-Round Program, Memberships, Gift Cards, Tickets, Vouchers, and Passes (collectively, the “Services”) provided by CFI (“CFI,” “us” or “we”). By clicking “I Accept” or by using our Services, you agree to these Terms, including the mandatory arbitration provision and class action waiver in Section 19. If you do not agree to these Terms, do not use our Services.
We may make changes to these Terms from time to time. If we make changes, we will provide you with notice of such changes, such as by sending an email, providing a notice through our Services or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop using our Services.
If you have any questions about these Terms or our Services, please contact us at info@CatalinaFilm.org.
CFI WEB SERVICES TERMS
If you are under 18 years of age (or the age of legal majority where you live), you may use our Services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a user under the age of 18 (or the age of legal majority), you agree to be fully responsible for the acts or omissions of such user in relation to our Services. If you use our Services on behalf of another person or entity, (a) all references to “you” throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person’s or entity’s behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. You must be at least 13 years of age to use the CFI Web Services.
3. Consent to Audio and Video Recording
While attending CFI in person or virtual events, you may be photographed or recorded (audio or video). By attending CFI events, you grant permission to CFI to use your name, voice, likeness and biographical data and any statements you provide to CFI, without limitation, for promotional or other purposes without further permission or compensation to you. You are granting certain rights to CFI permanently, and you cannot revoke these rights. By granting these rights, CFI can use photographs, videos and audio recordings of you. Also, CFI can let other organizations use these for promotional or other purposes related to CFI. However, CFI has no obligation to feature you.
Catalina Film Institute®, Catalina Film Festival®, CFF CHANNEL, Catalina Film Society, Catalina Film Radio, Catalina Film, The Lions’ Den® (or any other aka’s or names associated with the Catalina Film family of events) and our logos, our product or service names, our slogans and the look and feel of the Services are trademarks of CFI and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Services are the property of their respective owners. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation by us.
You may voluntarily post, submit or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials or other information about CFI or our Services (collectively, “Feedback”); provided, official submissions to CFI or CFF are not regarded as Feedback. You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you, including, without limitation, to develop, copy, publish, or improve the Feedback in CFI’s sole discretion. You understand that CFI may treat Feedback as nonconfidential.
To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless CFI and our officers, directors, agents, partners and employees (individually and collectively, the “CFI Parties”) from and against any losses, liabilities, claims, demands, damages, expenses or costs (“Claims”) arising out of or related to (a) your access to or use of the Services; (b) your Feedback; (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with the Services. You agree to promptly notify the CFI Parties of any third-party Claims, cooperate with the CFI Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). The CFI Parties will have control of the defense or settlement, at CFI’s sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and CFI or the other CFI Parties.
CFI offers for sale Memberships, Gift Cards, Tickets, Passes, and other goods and services (collectively “Products”). Additionally, CFI accepts donations (collectively “Donations”).
When purchasing Products or making Donations with a credit card, you will provide accurate and up-to-date payment information. We have contracted with a third-party payment processor to facilitate credit card transactions. When you purchase Products or make Donations with a credit card, you will provide your payment details and any additional information required to complete the transaction directly to our third-party payment processor. Online payment transactions are subject to validation checks by our payment processor and your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. For your protection, our payment processor uses various fraud prevention protocols and industry standard verification systems to reduce fraud and you authorize it to verify and authenticate your payment information. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this. In some jurisdictions, our payment processor may use third parties under strict confidentiality and data protection requirements for the purposes of payment processing services. You will have sufficient funds or credit available upon initiating any transaction with CFI to ensure the transaction amount will be collectible by us.
Unless otherwise specified, prices quoted are exclusive of: (a) the costs of shipping or carriage to the agreed place of delivery; and (b) value added tax and any other tax or duty which (where applicable) must be added to the price payable. You will pay the taxes and shipping or carriage charges specified by us.
8. Ordering & Availability
All orders of Products (“Orders”) must be for your personal use only. By purchasing Products from CFI, you hereby agree not to resell or distribute such products for any commercial purposes. All Orders are subject to our acceptance or rejection based on product availability, your compliance with this Agreement or any other reason as determined in our sole discretion. For instance, if we have reason to believe that your Order is not for personal use, we reserve the right to reject or cancel any Order that you place. We also reserve the right, in our sole discretion, to take steps to verify your identity to process your Order. We will either not charge you or refund the charges for Orders that we cancel or do not process.
9. Refunds and Exchanges
Unless otherwise stated in writing, Gift Cards, Memberships, Tickets, and Passes are non-refundable and non-exchangeable. CFI is not responsible for lost or stolen Gift Cards, Tickets, or Passes.
A Membership is valid for 12 months from the date of purchase (unless otherwise and explicitly stated).
Memberships are solely for the individuals whose names are included when the Order for the Membership is placed. Memberships cannot be transferred or shared with any other individuals. Attempting to share a Membership may result in cancellation of your membership without refund.
Gift Memberships may be purchased on behalf of an individual and transferred to that individual by providing the individual’s name and email address to CFI.
The benefits of Membership are subject to change and availability. Additional information about our Membership program can be found on CFI’s Membership page.
11. Gift Cards
Gift Cards can be used online or at the Box Office for Tickets, Passes, Memberships, and other items we may sell through our ticketing provider. Gift Cards are not redeemable for concessions sales.
Gift Cards are non-refundable, do not expire and do not have fees. CFI is not responsible for, and will not replace, lost or stolen Gift Cards.
When you purchase a Ticket, you are purchasing a non-exclusive, transferable, non-sublicensable, revocable license to enter the CFI Year-Round Program event or Catalina Film Festival event for which the Ticket was issued. Violation of these Terms, including our harassment policy found in Section 39, may result in revocation of a Ticket without prior notice. Tickets are property of CFI and the unauthorized duplication of a Ticket is a violation of federal law. Additional restrictions applying to Tickets can be found on CFI’s individual sale items and/or sellable web e-commerce pages.
When you purchase a Festival Pass, you are purchasing a non-exclusive, non-sublicensable, revocable license to enter the Catalina Film Festival event for which the Festival Pass was issued.
When you purchase a Year-Round Pass, you are purchasing a non-exclusive, non-sublicensable, revocable license to enter regular priced screenings or events (valued at $15 or less) which are part of the CFI Year-Round Program.
Unless otherwise stated in writing, all Passes are non-transferable. Violation of these Terms may result in revocation of a Pass without prior notice. Passes are property of CFI and the unauthorized duplication of a Ticket is a violation of federal law. Additional restrictions applying to Passes can be found on CFI’s individual sale items and/or sellable web e-commerce pages.
Prior to the expiration date printed on a Voucher, one Voucher may be exchanged for most regularly priced Tickets at CFI Venues or other venues where the Catalina Film Festival is being held, depending on the type of Voucher.
For additional information, including questions about which programs are eligible for voucher use, please email info@CatalinaFilm.org.
Your use of our Services is at your sole risk. Except as otherwise provided in a writing by us, our Services and any content therein are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, CFI does not represent or warrant that our Services are accurate, complete, reliable, current or error-free. While CFI attempts to make your use of our Services safe, we cannot and do not represent or warrant that your use of our Services is without risk of injury, death, or property damage or that our Service or servers are free of viruses or other harmful components. You assume the entire risk as to the quality and performance of the Services. Because we can be and are a destination festival and/or event, there is no travel or lodging included in the sale of any of our passes, tickets or items unless expressly stated as part of that item or package.
16. Limitation of Liability
To the fullest extent permitted by applicable law, CFI and the other CFI Parties will not be liable to you under any theory of liability—whether based in contract, tort, negligence, strict liability, warranty, or otherwise—for any indirect, consequential, exemplary, incidental, punitive or special damages or lost profits, even if CFI or the other CFI Parties have been advised of the possibility of such damages.
The total liability of CFI and the other CFI Parties for any claim arising out of or relating to these Terms or our Services, regardless of the form of the action, is limited to the greater of $50 or the amount paid by you for the use of the Service that gave rise to the claim of liability.
The limitations set forth in this Section will not limit or exclude liability for the gross negligence, fraud or intentional misconduct of CFI or the other CFI Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
To the fullest extent permitted by applicable law, you release CFI and the other CFI Parties from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. If you are a consumer who resides in California, you hereby waive your rights under California Civil Code § 1542, which provides: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”
18. Transfer and Processing Data
In order for us to provide our Services, you agree that we may process, transfer and store information about you in the United States and other countries, where you may not have the same rights and protections as you do under local law.
19. Dispute Resolution; Binding Arbitration
Please read the following section carefully because it requires you to arbitrate certain disputes and claims with CFI and limits the manner in which you can seek relief from us, unless you opt out of arbitration by following the instructions set forth below. No class or representative actions or arbitrations are allowed under this arbitration agreement. In addition, arbitration precludes you from suing in court or having a jury trial.
No Representative Actions. You and CFI agree that any dispute arising out of or related to these Terms or our Services is personal to you and CFI and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding.
Arbitration of Disputes. Except for small claims disputes in which you or CFI seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or CFI seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and CFI waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or our Services resolved in court. Instead, for any dispute or claim that you have against CFI or relating in any way to the Services, you agree to first contact CFI and attempt to resolve the claim informally by sending a written notice of your claim (“Notice”) to CFI by email at Info@CatalinaFilm.org or by certified mail addressed to Catalina Film Institute, 13547 Ventura Blvd, #200 Sherman Oaks, CA 91423. The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the claim; and (c) set forth the specific relief sought. Our notice to you will be similar in form to that described above. If you and CFI cannot reach an agreement to resolve the claim within thirty (30) days after such Notice is received, then either party may submit the dispute to binding arbitration administered by JAMS or, under the limited circumstances set forth above, in court. All disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. Arbitration proceedings will be held in Los Angeles County, California, unless you are a consumer, in which case you may elect to hold the arbitration in your county of residence in accordance with the JAMS Streamlined Arbitration Rules and Procedures (“JAMS Rules”). For purposes of this section, you will be deemed a “consumer” if you use the Services for your personal, family or household purposes. The most recent version of the JAMS Rules are available on the JAMS website and are hereby incorporated by reference. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason.
You and CFI agree that these Terms affect interstate commerce and that the enforceability of this Section will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.
The arbitrator, CFI, and you will maintain the confidentiality of any arbitration proceedings, judgments and awards, including, but not limited to, all information gathered, prepared and presented for purposes of the arbitration or related to the dispute(s) therein. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality, unless the law provides to the contrary. The arbitration will allow for the discovery or exchange of non-privileged information relevant to the dispute. The duty of confidentiality does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing on the merits, in connection with a court application for a preliminary remedy or in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision.
You and CFI agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer), and CFI will pay the remaining JAMS fees and costs. For any arbitration initiated by us, we will pay all JAMS fees and costs. You and CFI agree that the state or federal courts of the State of Washington and the United States sitting in King County, Washington have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.
Any claim arising out of or related to these Terms or our Services must be filed within one year after such claim arose; otherwise, the claim is permanently barred, which means that you and CFI will not have the right to assert the claim.
You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section by sending your notice of opting out by email to info@CatalinaFilm.org or by certified mail addressed to Catalina Film Institute, 13547 Ventura Blvd, #200 Sherman Oaks, CA 91423.
In order to be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 20.
If any portion of this Section is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this Section or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section; and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section will be enforceable.
20. Governing Law and Venue
Any dispute arising from these Terms and your use of the Services will be governed by and construed and enforced in accordance with the laws of Washington, except to the extent preempted by U.S. federal law, without regard to conflict of law rules or principles (whether of Washington or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of California and the United States, respectively, sitting in Los Angeles County, California.
21. Modifying and Terminating our Services
We reserve the right to modify our Services or to suspend or stop providing all or portions of our Services at any time. You also have the right to stop using our Services at any time. We are not responsible for any loss or harm related to your inability to access or use our Services.
If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
The failure of CFI to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. You agree that communications and transactions between us may be conducted electronically.
CFI WEB SERVICES TERMS
24. User Accounts and Account Security
You may need to register for an account to access some of the CFI Web Services. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You also must maintain the security of your account and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If you permit others to use your account credentials, you are responsible for the activities of such users that occur in connection with your account. We reserve the right to reclaim usernames, including on behalf of businesses or individuals that hold legal claim, including trademark rights, in those usernames.
25. Prohibited Conduct and Content
You will not violate any applicable law, contract, intellectual property right or other third-party right or commit a tort, and you are solely responsible for your conduct while using the CFI Web Services. You will not:
(a) Use or attempt to use another user’s account without authorization from that user and CFI;
(b) Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
(c) Sell, resell or commercially use the CFI Web Services;
(d) Copy, reproduce, distribute, publicly perform or publicly display all or portions of the CFI Web Services, except as expressly permitted by us or our licensors;
(e) Modify the CFI Web Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon the CFI Web Services;
(f) Use the CFI Web Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner;
(g) Reverse engineer any aspect of the CFI Web Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of the CFI Web Services;
(h) Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from the CFI Web Services;
(i) Develop or use any applications that interact with the CFI Web Services without our prior written consent;
(j) Bypass or ignore instructions contained in our robots.txt file;
(k) Use the CFI Web Services for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms; or
(l) Violate our Harassment Policy outlined in Section 39.
Enforcement of this Section is solely at CFI’s discretion, and failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances. In addition, this Section does not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules.
26. Ownership; Limited License
The CFI Web Services, including the text, graphics, images, photographs, videos, illustrations and other content contained therein, are owned by CFI or our licensors and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, all rights in and to the Services are reserved by us or our licensors. Subject to your compliance with these Terms, you are hereby granted a limited, nonexclusive, nontransferable, non-sublicensable, revocable license to access and use our Services for your own personal, noncommercial use. Any use of the Services other than as specifically authorized herein, without our prior written permission, is strictly prohibited, will terminate the license granted herein and violate our intellectual property rights.
27. Third-Party Content
We may provide information about third-party products, services, activities or events, or we may allow third parties to make their content and information available on or through the Services (collectively, “Third-Party Content”). We provide Third-Party Content as a service to those interested in such content. Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party. CFI does not control or endorse, and makes no representations or warranties regarding, any Third-Party Content, and your access to and use of such Third-Party Content is at your own risk.
28. Online Ordering & Availability
After you place an Order through the CFI Web Services, we will send you a confirmation email (the “Order Confirmation”). We strive to provide accurate pricing information, but we cannot insure against pricing errors. We reserve the right, at our sole discretion, to not process or to cancel any Orders placed for a Product whose price was incorrectly posted as a result of an error. If this occurs, we will notify you by email. The CFI Web Services may contain information regarding the availability of Products. In rare cases, a Product may be in stock when you place the Order and sold out by the time we attempt to process the Order. Should this happen, we will notify you by email and cancel the item from your Order.
The following theater policies apply to events held at CFI Cinema Venues and will generally apply to all CFI Year-Round Program and Catalina Film Festival events. Relevant portions of our Theater Policies will also apply to all online event offerings. For Catalina Film Festival events held at other venues, please check with the manager of the venue to see if different policies apply. For questions regarding CFI’s theater policies, please email info@CatalinaFilm.org.
CFI Year-Round Program and Catalina Film Festival events are subject to change. Please see https://www.CatalinaFilm.org/ for updates. During the Catalina Film Festival, changes and updates will be posted on the CFI website.
Unless otherwise noted, films are shown in their original language with English subtitles and are not rated. Viewer discretion is advised.
30. Seating for Ticket and Pass Holders
Before seating a Ticket or Pass holder (collectively “Patrons”), for in person events the Ticket or Pass being used for entry must be scanned. Patrons not willing to have their Ticket or Pass scanned will be refused entry. Patrons may also be required to show ID.
Seating for Ticket holders is guaranteed until 10 minutes prior to the CFI Year-Round Program or Catalina Film Festival event for which the Ticket was issued. Because CFI will begin selling Tickets to the standby line 10 minutes prior to an event, Ticket holders arriving less than ten minutes before an event are not guaranteed a seat. For this reason, it is recommended that attendees arrive at least 30 minutes before events start. All sales are final, and no refunds or exchanges will be given to Ticket holders turned away due to late arrival.
Seating for Pass holders is guaranteed until 10 minutes prior to the Catalina Film Festival or CFI Year-Round Program event included in the Pass or until the Passholder Allotment is reached. If Passholder Allotment is reached, Pass holders will be seated on a space available basis following the seating of Ticket holders before standby tickets are sold. All sales are final, and no refunds or exchanges will be given to Pass holders turned away due to the Passholder Allotment being reached.
For virtual events and screenings, admission will be assessed in the order Patrons join the event.
When Tickets are no longer available for an in-person event, a limited number of standby tickets may become available at the door. When offered, patrons can join the standby line for a chance to purchase these additional Tickets. Standby Tickets are sold on a first-come, first-serve basis, depending on available seats and are governed by the same terms that apply to Tickets. Email info@CatalinaFilm.org for availability.
32. Late Seating & Re-entry
CFI will not sell Tickets or seat Patrons once an in-person event has begun. Any exception to the late seating policy is at the discretion of the manager of the CFI Cinema Venue or other venue where the Catalina Film Festival event is being held.
Anyone exiting a CFI Cinema Venue with plans to return must have their Pass or Ticket stub on them. Re-admit stamps may be administered at the discretion of the CFI Cinema Venue staff. Stamps are unique to each event.
All Patrons must exit the CFI Cinema Venue or other venue where an in-person Catalina Film Festival event is being held following each event. Leaving belongings and saving seats between events is not allowed. Exceptions may be made for mobility-impaired Patrons and is at the discretion of the manager of the CFI Cinema Venue or other venue where the Catalina Film Festival event is being held.
Children under six years old will only be admitted to Films specifically designed for Families at in-person events unless otherwise noted. When permitted, children must occupy their own seats. Children who cannot sit in a seat by themselves will not be admitted. Admission will be at the discretion of the manager of the CFI Cinema Venue or other venue where the Catalina Film Festival event is being held.
35. Electronic Devices
During CFI Year-Round Program or Catalina Film Festival events you will turn off and put away all electronic devices. The use of electronic devices, including but not limited to mobile phones, tablets, laptop computers, cameras or other video or audio recording devices, is strictly prohibited. CFI reserves the right to inspect all bags and packages you bring to a CFI Cinema Venue or other venue where a Catalina Film Festival event is being held. For both in person and virtual events, the unauthorized reproduction or distribution of a copyrighted work is illegal. Criminal copyright infringement, including infringement without monetary gain, is investigated by the FBI and is punishable by up to 5 years in federal prison and a fine of $150,000.
36. California State Alcoholic Beverage Control and Cannabis Control Regulations
Valid photo ID is required for purchase of any alcoholic beverages. CFI retains the right to refuse service.
Smoking is strictly prohibited around and within CFI Cinema Venues and other venues where Catalina Film Festival events are being held, including e-cigarettes & vapor products.
Some CFI events are strictly 21+ in accordance with the California State Alcoholic Beverage Control regulations. Valid photo ID may be required for admittance to those events. See California Alcoholic Beverage Control and Cannabis Control websites for all accepted forms of ID. https://www.abc.ca.gov/ and https://cannabis.ca.gov/ respectively.
37. Weapons Policy
CFI strictly enforces the weapons policy in the House Rules posted at CFI Cinema Venues and other venues where Catalina Film Festival events are being held. CFI reserves the right to refuse service.
CFI strives to be an accessible organization and is working towards ensuring all patrons are able to access our CFI Year-Round Program and Catalina Film Festival events. As our island infrastructure has preserved its historic value and integrity for over 100 years, we truly accommodate all our venues to the best of our ability as successfully as we are permitted. We welcome and encourage all feedback and suggestions in our efforts to provide reasonable accommodation.
CFI is dedicated to providing a harassment-free experience for EVERYONE, regardless of gender, gender identity & expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, or religion. CFI will absolutely not tolerate harassment in any form, including at any of our online events or in chat rooms or forums. Harassment includes but is not limited to:
(a) offensive comments related to gender, gender identity & expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion,
(b) sexual images in public spaces,
(c) deliberate intimidation, stalking, following, harassing photography or recording,
(d) sustained disruption of programs,
(e) inappropriate physical contact, and
(f) unwelcome sexual attention.
Those who are asked to stop any harassing behavior whether in person or online are expected to comply immediately. If they do not, CFI reserves the right to remove them from events and bar them from future events without a refund. Harassment claims will be dealt with on a case-by-case basis, at the discretion of CFI management.
If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact CFI staff IMMEDIATELY. If you do not see a staff member, please contact info@CatalinaFilm.org or call our main line at 818-787-1946.
CFI staff members are happy to help assist those experiencing harassment to feel safe. We value your attendance, and we want everyone to enjoy all that CFI has to offer.