VIP Pass holders enter first, followed by Festival Pass, Film Pass holders & individual ticket holders. All ticket and pass holders must arrive no later than 15 minutes prior to show time. As our venues can fill up, please know that a pass does not guarantee you a seat, so please be aware of venue capacities and arrive early for the most popular films and events. One individual per seat must be present for each seat, as there are no holding seats. Since seating is on a first-come, first-served basis, you must be present in the theatre to have claimed your seat.