Terms & Conditions

/Terms & Conditions
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TERMS & CONDITIONS / CHECKOUT & REFUND POLICY:

Please note that all ticket and pass sales are final. None of our tickets, passes or packages come with lodging and/or transportation to or from the island unless expressly written that it is provided within your item’s description. It is your responsibility to find travel and/or lodging to or from the island separate from this purchase (unless expressly written that it is provided within your item’s description). You are agreeing to these terms by proceeding with this checkout.  As a non-profit organization, these sales are a major fundraiser for our mission. This event helps support our ongoing efforts in and around Southern California, Catalina Island, and with other non-profit organizations our mission aligns with.  Being a destination film festival on an exclusive island we have a calculated number of travel and hotel accommodations, we cannot offer refunds or accept cancellations when we have already turned people away because of the spot you have taken.  You are, however, free to sell (at face value) or give away, your ticket to someone else, though we will not serve as an agent and/or go-between to help you do that. When we sell out, please note that we do not maintain a waiting list.  For some tax deductible donations/items only; please consult your tax professional to find out the amount you are legally allowed to write-off up to 100%.

DISCLAIMER:

SOME OF OUR EVENTS INCLUDE AND/OR HAVE ALCOHOLIC BEVERAGES AVAILABLE TO PATRONS WITH THE PURCHASE OF A PASS AND/OR TICKET.  BY LAW YOU MUST BE 21 OR OLDER FOR ANY ALCOHOL CONSUMPTION. IF A TICKET OR PASS IS PURCHASED, BUT VALID “PROOF OF AGE” IDENTIFICATION IS NOT GIVEN FOR ENTRY AND/OR CONSUMPTION, THE FESTIVAL RESERVES THE RIGHT TO REFUSE TO SERVER YOU.  BRACELETS WILL BE GIVEN TO ALL PATRONS AFTER THEY SHOW LEGAL PROOF OF BEING 21 OR OLDER, BUT THE FESTIVAL RESERVES THE RIGHT TO REJECT ENTRY, AND/OR REFUSE ANY AND ALL PARTICIPATION TO THE FESTIVAL, WITHOUT A REFUND, IF THE RULES ARE NOT ADHERED TO.